My company has been utilizing KBM’s services since Dec. 2018 and I definitely rate them at 5 stars rating and highly recommend them regarding commercial collection matters. Working with Anna Masciantonio, a top-notch collector who pays attention to detail and always follows through on a timely basis, has definitely proven to be a positive, helpful, and a great learning experience. She sent me a list of Vital Warning Signs that list indicators and red flag warnings regarding potential customers that I passed on to our sales reps. Also, their in-house legal director, Sandra DeVries as well as Debra Easley are pleasant to work with, competent, and ethical.