Commercial debt collection solutions since 2004
Start collecting with a free quote today.
No collection, no charge.
KBM is paid only when we collect, so there are no upfront costs or fees on collections. Placing an account with us costs you nothing to start.
- 24 hoursWe begin working every account within 24 hours of placement
- Under 30 daysAverage time to first payment
- 90 daysAverage time to resolution, paid in full or settled
What happens after you place an account
Gather documents & info
YouSend the invoices, credit applications, contracts and emails that document each account.
KBMWe review what you send and load your accounts so we can start working them.
Initial account research
YouNothing to do. We will reach out if we need anything else.
KBMWe research each debtor and confirm contact details and business status before reaching out.
Initiating contact
YouStay available in case we need more information on an account.
KBMWe begin working each account within 24 hours of placement.
Collecting payment
YouRespond to any disputes we pass along, and follow progress in the client portal.
KBMWe work toward payment in full or a settlement, bring in your input on disputes, and confirm that funds clear.
Getting you paid
YouReceive your remittance on the 1st or the 16th, by check or ACH.
KBMWe remit twice a month, after the extra two weeks that allow funds to clear.
Commercial debt collection specialists
Kearns Brinen & Monaghan is a commercial collection agency that solely handles business-to-business claims. Since 2004, KBM has helped recover nearly $100,000,000 for our clients in a variety of industries.
- Recovered debts believed to be lost
- Return borrowers to our clients after collections, happy and continuing business
- Consulting on current AR processes and strategic planning to increase recovery
- Full visibility into collection progress with the client portal
Questions we hear most
What does "contingency" mean?
Contingency means we only get paid when we are successful in collecting, so there are no upfront costs or fees on collections. If we collect nothing, you owe us nothing. If an account is forwarded to an attorney, court and filing fees may apply. Those are discussed and agreed with you before any action is taken.
How soon do you start working my accounts?
We begin working each account within 24 hours of placement.
How long does it take?
It varies, often by industry and by the age of the paper. On average, the first payment arrives in under 30 days, and the average time to resolution (paid in full or settled) is 90 days after placement.
What do I need to send?
Invoices, credit applications, contracts, emails and anything else that documents the account. The more you can provide, the better the chance of collecting.
What if the debtor disputes the debt?
We present the dispute to you and give you the chance to prepare a response. We then present your response to the debtor to try to resolve the matter.
When do I get paid?
We remit twice a month, on the 1st and the 16th, by check or ACH. The remittance on the 1st covers all payments received from the 1st through the 15th of the prior month. The remittance on the 16th covers all payments received from the 16th through the end of the prior month. We wait the extra two weeks to allow funds to clear.
What happens if an account needs legal?
Our legal department will reach out with a recommendation on how to proceed. The recommendation is based on the size of the balance and the complexity of the debt, such as disputes, the debtor's business standing and the complexity of the original agreement.
Something else? Ask us or call (877) 698-5200.
We let our customers speak for us
I engaged KBM for a small business. Our client relationships are important to us and we wanted to hand off to a collection agency who would treat the collection process with the utmost respect knowing that there is always room for error. These people are FANTASTIC! Many of the accounts who would not respond to our repeated efforts to make contact were very responsive to KBM when they made contact. My boss is only sorry that we didn't engage KBM earlier.
We've never had much success with using a collections agency, until we started using Kearns Brinen & Monaghan. They were successful in collecting a broad range of debts that I frankly thought would never get paid. They provide a constant line of communication and pursue big debts and small debts with the same objective - collect your money. While we avoid putting ourselves in a position to have to collect money, when we do need to, KBM is part of our collections process every time. I would highly recommend them to anyone who needs their services.
I wanted to share my experience with KBM. They are a very professional and very helpful company regarding debt collections. We have had very difficult accounts that they were able to collect for us. They have a very dedicated and hardworking staff including Anna M. and Chris M. which are in constant communication regarding the accounts they are on. Would highly recommend them to any company in any industry that needs help collecting. Great job guys !!!
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