Bridging the gap Between creditors and borrowers

I have been in the collections industry for 25 years and have never used an agency quite like KBM. I will never use another. Everyone from Frank in Client Development, to the collectors to Sandra in Legal are professional and always willing to help. They keep me well informed of what is happening with the accounts that I place with them and, if with legal, get documents to keep on file pertaining to that case. I have never had this with another agency. They provided access to their system so I can make notes on accounts, if need or can simply look at what is happening. They have their customers best interest as a priority and I always feel that they are working very hard to achieve the best outcome for my company.

I wanted to share my experience with KBM. They are a very professional and very helpful company regarding debt collections. We have had very difficult accounts that they were able to collect for us. They have a very dedicated and hardworking staff including Anna M. and Chris M. which are in constant communication regarding the accounts they are on. Would highly recommend them to any company in any industry that needs help collecting. Great job guys !!!

We've never had much success with using a collections agency, until we started using Kearns Brinen & Monaghan. They were successful in collecting a broad range of debts that I frankly thought would never get paid. They provide a constant line of communication and pursue big debts and small debts with the same objective - collect your money. While we avoid putting ourselves in a position to have to collect money, when we do need to, KBM is part of our collections process every time. I would highly recommend them to anyone who needs their services.