Unparalleled Customer Support
World-Class Customer Service
Kearns Brinen & Monaghan provides the kind of world-class customer service that you won’t find with many other collection agencies. You’ll notice the difference with your first phone call. When you place your collection business with KBM, you’ll be assigned a two-member team. This ensures that you’ll be able to get in touch directly with a person who is managing your account. If your primary contact is not available, your secondary contact will be there to resolve any questions and take care of your needs.
Experience, Professionalism, Integrity
Our professionals are the best in the business. We are all focused on collecting your money quickly, while preserving your customers’ goodwill. Each of our team members has solid experience in business-to-business collections as well as a proven history of achieving positive results.
You can be assured that our staff adheres to the highest industry standards, and every account is handled with absolute professionalism and integrity. Each collector handles a claim from the first collection call through successful conclusion. And, while litigation is always the last resort, your KBM professional will continue to work with you and the legal team, should you choose to initiate a lawsuit. Throughout the process, our goal is to collect the money you are owed at the least possible expense to you, while preserving the customer relationship whenever possible.
Technology & Continuous Training
KBM is dedicated to keeping on top of the latest technologies, trends, and standards of the commercial debt collection industry. We combine our expertise with the latest technology and proven techniques to recover your money, while preserving your customer relationship. With practiced skill and sensitivity, all of our collectors use methods that conform to state and federal laws governing commercial debt collection practices. To ensure we will always have the best to offer our clients, KBM provides continuing education to all our staff members.
KBM Turns Receivables into Cash…QUICKLY
The professionals at KBM have what it takes to collect your money quickly. And you’re not “locked” into one collection plan. We offer a wide range of business support services that let you choose the ones that will help you manage your delinquent accounts and turn those receivables into cash.
Let Kearns Brinen & Monaghan deliver the results you want. Contact us today.